FAQs

📦 How long does it take to process my order?

All orders are processed within 1–3 business days. Once your order is processed, it will be prepared for shipment.

🚚 How long does shipping take?

Delivery typically takes 7–15 business days, depending on your location. Since we ship worldwide, shipping times may vary slightly.

🌍 Do you ship internationally?

Yes, we offer worldwide shipping so you can shop from anywhere with ease.

🔍 How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use it to monitor your delivery status at any time.

❌ Can I cancel or change my order?

You can request changes or cancellations within 24 hours of placing your order. After that, the order may already be processed and cannot be modified.

🔁 What is your return and refund policy?

We offer a 14-day return policy. If you receive a damaged, defective, or incorrect item, please contact us within 14 days of delivery and we will assist you with a replacement or refund.

📦 What if my item arrives damaged or incorrect?

If your order arrives damaged or you receive the wrong item, please contact us with:

  • Your order number
  • Clear photos of the issue

We will resolve it as quickly as possible.

💳 What payment methods do you accept?

We accept secure payments through major credit/debit cards and trusted payment providers to ensure a safe checkout experience.

📩 How can I contact you?

If you have any questions or need assistance, feel free to reach out:

We aim to respond to all inquiries within 24 hours.

🛒 Do you restock sold-out items?

Some popular items may be restocked. If a product is out of stock, feel free to contact us and we’ll let you know if it will be available again.